So December is the only time of the year where I get to meet my closest friends since high school. I have all sorts of friends. Funny, weird, serious, intellectual, creative, supermodel, heiress and talented friends that have all common interests and ideas. No wonder we really do laugh and cry at the same things all together, end up in online conversations at 1 in the morning and never get tired pissing each other with no feelings hurt longer than a day. We decided to catch up once again and it was a fun day after all.
But there's one incident that really boiled up our nerves. Won't mention any establishment names since I don't want to be sued for some lame negative blog about them. But I just want to pour out my sentiment on this poor customer service that this one establishment here in Tagbilaran City did to us after all we have paid for on their uber sweet main product. I mean no question about their product. Really yummy. I love it 100%. But what really caught our eyes was their staff who did humiliate us for a reason she could have done politely.
Okay. Because we we're catching up all our MIA moments together with my friends for about a year or so, we can't help but to get really excited, noisy and loud with all our stories together in this said establishment. All was going smoothly andwe're enjoying our talk when suddenly this one staff ( I think it's their assistant manager) who loudly told us from the cashier counter to keep us quiet because they have other guests who might be disturbed with our noise.
Okay. We got your point miss. And we admit we were really loud. That's the way we are. No question about it. Really. But what we didn't like is HOW she addressed it to us. Could you be more discreet and decent? Where's your proper customer service? I mean for me, as an educated individual, knows how to keep quiet when someone tells me so. And FYI, I also know how to properly tell someone that he's being too loud in a polite manner.
How? Simple. Go near to that person/ people involved and ask them politely and quietly to lower down their voice to avoid others being disturbed. Making close contact to the person involved is the best way to avoid them being insulted and humiliated by a lot of people.
If that person does not follow your request then you can call your manager or owner to do the clean up.
Not that you tell it out loud from your cashier counter that we are being too noisy making all other customers hear what damage we have done in your establishment. Gosh! We we're really so humiliated!
My friend even told us that she felt she was a student in high school being scolded by our principal. LOL.
I mean seriously? How hard was it for her to go near our table and tell us the real deal?
But then the damage was done and at the end, we walked out from that said establishment and find another spot to continue what we have to continue. My friends were furious with the incident. Knowing they have dined with various restaurants, they have never encountered such thing before.
But that's enough with my rant. I know there shouldn't be much limelight to put into this said staff because she's not even worth it. The point is, we just don't want that other customers would be humiliated in such a way they did to us. It's for the establishment's sake anyway.
But then we didn't want to spoil the moment so we had another round of hours doing our favorite past time. Karaoke. Sure thing though, no one's gonna stop us from being too loud. LOL.
It's so hard to catch up each other again months from now since we have our own lives to take but hopefully next Christmas, we would be complete again and celebrate December with fun and memorable moments. :)
Cheers for another year of friendship!
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